Shipping and Policies
FREE SHIPPING - Orders $200 CAD and over automatically receive free shipping. Canada and US only
PRE - ORDERS - Shipping time frames will be noted in the listing.
READY TO SHIP YARN - Orders will be packed and shipped within 5 to 10 business days, if not earlier.
CANADIAN PACKAGES - All items are shipped with tracking and insurance via Canada Post. Once Canada Post receives your shipment, we are no longer responsible for it.
US PACKAGES - All items are shipped with tracking and insurance via USPS. Once your shipment has been sent, we are no longer responsible for it.
*We are no longer responsible for your package once it has been received by the shipper*
COMBINING ORDERS - We are unable to combine shipments.
INCORRECT ADDRESSES - Please ensure you have entered the correct mailing address. We are not responsible If an incorrect address is provided. Should this happen and your package is returned a refund will be issued minus the shipping and charges incurred to Feisty FIbres by Canada Post/USPS.
REFUNDS AND EXCHANGES
All sales are final and we do not offer refunds or exchanges. If a product is defective (within industry standards), please contact us immediately for resolution on a case by case basis.